Refund policy
Last updated: September 6, 2026
Thank you for shopping at KIR-SON. We want you to be completely satisfied with your purchase. Please read our return and refund policy carefully.
Return Eligibility We accept returns within 30 days of the delivery date. To be eligible for a return, items must be:
- Unused and in the same condition as received
- In the original packaging
- Accompanied by proof of purchase
Non-Returnable Items The following items are not eligible for return:
- Final sale or clearance items
- Digital products or downloadable content
- Items marked as non-returnable at the time of purchase
How to Initiate a Return To start a return, contact us at [your support email] with your order number and reason for return. We will provide you with return instructions within 2 business days.
Refunds Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed to your original payment method within 5–10 business days.
Exchanges We only replace items if they are defective or damaged. If you need an exchange for the same item, contact us at [your support email].
Shipping Costs for Returns Return shipping costs are the responsibility of the customer unless the item arrived damaged or defective, in which case KIR-SON will cover the return shipping.
Late or Missing Refunds If you haven't received your refund within 10 business days, first check with your bank or credit card company. If the issue persists, contact us at [your support email].
Contact Us [your support email] kir-son.myshopify.com